FAQ

 

Do you accept commissions? 

Yes. We work with a number of businesses, publications and tourism boards. We are always excited to hear about that next great assignment. 

What are the printing specs?

All works are exhibition quality. We use the best injet giclee technology on premium archival paper. 

White Border- 4cm border included within the print size. Send a message to dillon@scruffalo.com if you would like a different border size or no border.

Why does every print have a white border?

A white border is the most flexible option for framing and mounting. If you prefer to print without a border, send us a message.

Will the print be signed?

All prints will be signed by the artist unless otherwise specified.

When will my print arrive?

Usually 5-10 working days depending on printing, shipping, and public holidays. If requested, we can arrange faster delivery at additional cost.

Will I get a shipping discount if I order more than one print?

Yes. You will only be charged shipping for one print. 

Do you ship internationally?

Yes. Send an email to dillon@scruffalo.com and we can give you a shipping rate specific to the destination.

Are the prints framed?

No. All prints are unframed.

It's risky business shipping framed works, not to mention costly. We think it is better that you pick out a frame that will work the best in your space. This may only make sense once you have the print in hand.

We are happy to advise and assist with framing within Australia. Let us know what your are thinking and we should be able to point you in the right direction. 

Can you print other sizes than those specified on the website?

Yes. Send a message to dillon@scruffalo.com and we will get a custom quote back to you ASAP.

How do I take care of my print?

It's best not to hang your print in direct sunlight, as it will cause the print to fade over time. Be sure to use acid free tape if you are framing the print yourself to avoid yellowing.